Insurance & Payment Information

At Western North Carolina Comprehensive Treatment Centers, our goal is to provide each patient with personalized care and a superior overall experience throughout their time with us. We believe that a key component of providing effective care is ensuring that each person who chooses to heal with us is empowered to play an active and informed role in their treatment.

Because treatment at our centers is customized according to the unique needs of each patient, the cost of care will depend upon the types of medication and therapies that are incorporated into each patient’s treatment plan. For this reason, the cost of care may vary from patient to patient. Prior to starting treatment, each patient will review his or her treatment plan and be made aware of all costs.

Clients who will be paying for their treatment with personal funds will be required to pay for all services in advance. We will accept cash, money orders, and major credit cards that have been issued in the patient’s name (or the name of the person who is paying for the patient’s treatment).

Those who will be using their insurance benefits to pay for treatment must be aware of the following:

  • All insurance coverage and eligibility must be confirmed by one of our staff members prior to the start of treatment.
  • Our staff members are happy to assist any patients in verifying and accessing their insurance benefits.
  • Unless informed otherwise by one of our staff members, all patients (even those who are paying with insurance) should be prepared to pay for services in advance.
  • Insurance patients may request an invoice that they can submit to their insurance providers to request reimbursement for any out-of-pocket expenses.

To learn more about the cost of care at Western North Carolina Comprehensive Treatment Centers, please contact us today. We look forward to answering all of your questions and helping you determine if we have the solutions that you have been searching for.

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