Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Western Carolina CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Western Carolina CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

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As a team of outpatient providers, Western North Carolina Comprehensive Treatment Centers supplies men and women, aged 18 and older, with medication assisted treatment and therapeutic services for opioid addiction.

Our team of medical experts understands the importance of properly treating individuals who have become addicted to these dangerous substances. Included in treatment are the following prescription medications that are given to provide relief from the physical symptoms associated with withdrawal:

Methadone:Methadone is an opioid agonist that is prescribed to eliminate the symptoms of withdrawal while keeping cravings for continued opioid use at bay. Since methadone will not cause patients to experience a euphoric high, patients are able to play an active role in their daily activities such as work and school.

Subutex: Using buprenorphine as its active ingredient, Subutex is a partial opioid agonist-antagonist that works by blocking the effects of opioids within a patient’s brain. When Subutex is taken, patients will no longer experience the symptoms of withdrawal or have cravings for continued opioid use.

Suboxone: Utilizing a combination of naloxone and buprenorphine, Suboxone eliminates the symptoms of withdrawal as well as cravings for additional opioid use. Unlike other medications that are prescribed in treatment, Suboxone will cause individuals to experience withdrawal symptoms should they attempt to abuse this medication or other substances during the course of treatment.

The medication that is prescribed, as well as the dosage given, will vary based on the individual needs of each patient. Medications can be adjusted throughout of the course of treatment if deemed necessary by our staff of physicians.

In addition to the medication assisted therapy that is provided to our patients, Western North Carolina Comprehensive Treatment Centers also provide patients with the opportunity to take part in the following therapeutic interventions that are designed to further treatment progress:

  • Individual counseling sessions allow patients to work one-on-one with a qualified counselor in order to address the underlying factors that may have contributed to their addiction. Individual sessions also provide patients with the chance to work through any issues or questions that may arise throughout the course of treatment.
  • Group counseling sessions are counselor-led and allow patients the chance to come together with other patients who are also in treatment for opioid addiction. These sessions are structured in order to provide patients with support and encouragement from their peers in a safe environment.

Western North Carolina Comprehensive Treatment Centers are here to assist you or someone you love with the customizable treatment required in order to successfully achieve a life free from the dangers of addiction.